Report a Utility Billing Issue

How to report a Utility Billing Issue:

Water Bill Issues?


Call our office at 417-581-2744. For after-hours emergencies, please call 417-581-9303.
Office Hours: Monday - Friday, 8 AM - 4:30 PM
Email: cshanks@ozarkmissouri.org

Trash or Recycling Bill Issues?


The City of Ozark's Utility Billing Department helps lower your bills by contracting with Republic Trash Services. For trash service issues, contact Republic Trash Services. (If you use a different provider, please contact them directly for assistance.)

Republic Trash Services

Gas or Electric Bill Issues?


Liberty Electric provides electricity services in Ozark. For meter or billing issues, please contact them.

Liberty Electric

Spire provides gas services in Ozark. For meter or billing issues, please contact them.

Spire Energy

Important: If you smell gas, call 9-1-1 immediately.

  1. Stephanie N

    New Customers

  2. Julie Elson

    Utility Billing Supervisor

  3. Carolyn S

    Accounts Receivable